Rochford Hospital

Rochford Hospital 2022-05-26 Person 2 5 0

Feel the whole experience of my daughter being on Poplar ward has not been great. The lack of communication between staff for my daughters care has been poor. My daughters needs were not really met. Coming off medication without staff knowing or passing on, was over a week before it was even noted she had stopped taking the medication! Items removed from her room by staff and subsequently going missing. Staff trying to administer medication belonging to other patients to my daughter who pointed out they were not for her! My list goes on and on. Her being on the ward caused more distress for us as a family.

Parents need to be given more information on the care of their children whilst on the ward. Weekly forms sent out should not be cut and past from previous forms sent out with generally the date changed and everything left the same. Staff need to take on board the concerns of the child not brush it off as if their needs don't matter. They are there for a reason not because they want to be there. All items removed from room at any time should be kept in a sealed container corresponding to there room number nit just chucked in a basket and left bin the laundry room for free access to other patients/staff. Any valuable item removed by staff should be logged and location also added onto log so can be found.

Rochford Hospital 2022-05-11 Person 1 5 0

The hospital and staff were horrendous! They allowed my child to be released to an Coercing/gaslighting/manipulated grandparent who has no parental responsibility (this is where my child to commit suicide twice and wanted to cut his penis off) I had complained about the lack of communication and I wasn’t involved in anything! The team are awful and they are only there to be paid! If my child commits suicide again in his Nans care the hospital will have a law suit on their hands. However marlon and Lara I felt gave me information and I felt like they understood my frustration and tried to help. The matron Rachel should be sacked! And I was lied to by the social worker who emailed saying an assessment will be done at his Nans house before he is released and IT WASN’T. I had called social services about his Nan. I was not respected as a parent and they took sides. I wouldn’t wish any poor soul to be cared for by the poplar unit.

Get a new matron and all to be put on Communication communication course, retake there qualifications, do their jobs, listen to the parent!