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Doncaster Royal Infirmary
2024-05-08
Person
1
5
0
8th May 2024
Sent to minor injuries unit from A&E. Initially very few people waiting. Time spent between patients is horrendous. More and more people arriving and less and less being seen. Two nurses however the lady did not see anyone in the time I was there. People came out nobody went in. Can hear the nurse typing but not seeing anyone.
Wouldn’t be so bad if someone came and apologised for the wait or gave an estimate as to how long it would be. At this point it would have been quicker to be seen in A&E. Somebody really needs to look at this.
Suggested improvements
Yes. Lots. Explain to people why they are waiting when nobody is being seen.
Talk to people waiting. Don’t just ignore and leave them there.
Explain why two nurses and only one seeing patients.
Explain why such long gaps between patients.