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8th May 2024


I Arrive via taxi as I rang 111 and told it would take 7 hours for a retirn call. On arriving with a racing heart I was checked in and told to sit down and wait to be seen The place was full and waiting time was 8 hours . The place looked like a dirty pub on a friday night , rubbish all over the place , what ever the things was that was hanging off the walls. While sat waiting I needed the toilet ,Jesus I was nearly sick the outside gutter would have been better !! Yes people use it ,but where is a cleaner .. There was a few old people 70s plus 1 old guy just sat alone near the front door in a wheeel chair falling in and out of sleep. (Me leaving some 10 hours later and still there ) Never spoken to , never asked if he wanted a drink. The nurse come's in shouts and name with a face like thunder taking blood pressure's Finally 4 hours later My bloods need re doing as thay are Slightly out she says Been sat here and my partner arriving from work in york we ask If I can go home and come back " I wouldnt your bloods was Slightly out " says Miss happy . Why does she even do her job !! So again we are waiting another few hours my partner nips out , I start feeling really bad and walk to ask if they could check my heart as its racing . I get sent thought the doors to be looked and Eventually sent to ECU 6.5 hours later Oh by foot ! Until we found a chair on wheels as i felt shaky and unsteady on my feet . The old guy still sat there in his chair . I bet 5 of the people went home as some had been there over 12hours waiting !!! No care whatso ever in that place My partner was told when I came out of the door, that there had been a short on Doctors over night 1 guy came in as I did 12midnight , drunk and been sick all over the taxi that had dropped him off , with his dad shouting get up get up idiot . He came into A+E shouting at the Reception. staff fell on the floor been sick ..wheeled away in the other side and walked out before my 1st bloods and even been returned . WHY ??? 1came in with police and sent straight though did same shouting his mouth off , walked out stiched up before them old people that had been sat there 12 hours !! Correct me if im wrong but this Is wrong on so many levels. Cleaner arrived at 6 ish am and if thats what you call cleaning ,I wouldnt bother , its Disgusting Dri . When the doctors sent me home and said please ,come straight back if this happens again . "What to this place ,I dont think So " No wonder the place as hit the news , id like to meet the person that managers it , cos he/she it isnt making a very good job .. Id be ashamed to call myself a cleaner , a Nurse at that place .

Suggested improvements
EVERYTHING CARE and some considerations for people thats poorly .. Some dont need to be there I get that .2 Foreign guys was after a note for a wip lass to claim for a RTA and we all heard while sat waiting. Sopposed to have hurt the back , layed screwed up across 2 chairs .!! Miss happy picked up on that too She went outside for more smokes than I drink water . The place needs a CLEAN , im surpised we dont walk out with more than we go in with

Experience