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8th May 2024


The nurse was rude to me and because I’m a regular attendee due to ongoing issues was made to feel insignificant. I was in agony all over my body went hours without any pain relief and made to lay on a doctors couch as was no proper trolleys. Was crying in pain that much I have all sorts wrong but no sympathy given at all from the nurse or health care who ever it was she treated me very poorly even doctor felt sorry for me and tried to get me a proper trolley but said that nurse kept saying no when every bone in my body felt broken and shattered and I was visibly in pain and was offered a chair instead when I was struggling so badly and needed to lay down. I was sleep deprived too.

Suggested improvements
Not treated like a drug addict as I’m a family support worker I understand addiction as I work with getting family off drugs and drink and just because I’m a regular attended as I have serious conditions does not mean I’m a drug addict it means I’m in chronic pain and it’s not acceptable for them to judge and tar everybody with same brush. I don’t want go take strong pain meds I just want sorting out so I can get my life back

Experience