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Doncaster Royal Infirmary
2024-05-08
Person
0
5
0
8th May 2024
Guide by Gp to get in the minor injury treatment centre to do a x ray, get in there staff didn’t mention about have to book in with emergency department before get treatment, waited there one hour for nothing. Have a go to emergency department to book in then keep waiting, should be mentioned by staff when talk to them, took less than two minutes to get this info. One hour at least been wasted.
Suggested improvements
Just let staff to say one more sentence did you booked in with emergency department? If not, go to there first.