The Croft Practice

Had a call with a new dr as I can never see my actual dr. Had blood tests but had a call from a receptionist telling me I needed to come and collect a prescription because of the blood test. Would have been nice to have a dr phone to explain why I was going to take the medication and what the blood test results meant! So now I’m taking something but haven’t actually discussed it with anyone

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Staff were all kind, prompt, respectful and knowledgeable.

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Nurse and reception very friendly I was pleased with my visit. Shame it's being closed!!.

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I saw Ana at Meadowcroft Surgery for an annual review, the earliest appointment offered was about 3 weeks away but not a problem as it was routine. All very prompt, thorough and satisfactory with a clear plan forward. I’ve signed up for Patient Knows Best so the blood test results were through very quickly. Unfortunately I can’t understand them but no doubt someone will and contact me if necessary. No complaints all very pleasant and reassuring.

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The last few occasions I have attended the surgery I have asked to see a doctor, but I have been sent to a lesser qualified clinician. Why can’t I see my allocated doctor? Also the receptionist asks for too much personal information in a public reception area, it seems that I am expected to self diagnose to the receptionist !

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