Reviews
It is almost impossible without there being a medical emergency ( they decide if you meet the criteria!!) to get an appointment ! Over the last three weeks my husband and I have had 3 appointments cancelled ! It isn’t good enough !! The Doctors come and go with increasing regularity! I have a debilitating, systemic condition . I should be having monthly checks ! I have not had One check since Covid began . Most of the staff are patronising and rude ! There are a few exceptions to the rule , but not nearly enough of them to grade this above a one star overall
I can't see doctor.Ive been waiting for two years to be seeing.
Nightmare....
Stay Away
Not happy with service
I rang at 12 for an appointment the same day. Was told a doctor would ring me the same afternoon. I asked the receptionist, who was about as helpful as a someone on their first day. She told me it could be anytime between 12 and 6. I rang back at 6.30 to speak to someone and ask why I still hadn't been seen to. I was told the doctor was attending an emergency 2 hours prior and did not return back. I had lost my appointment! the receptionist was blunt and rude and just wanted to get home. this was about 3 mins before she clocked off for the night. I asked if I could have an appointment the next day or get the doctor to ring me tomorrow instead as I still had booked an appointment! Receptionist acted as if I asked her to give me a winning lottery ticket! She said no such thing could be done and I would have to ring back again at 8.30 or 12 tomorrow. Service here is unacceptable when you can't even get to speak to a doctor. Receptionists need a new job!
The drs are ok. The receptionists are disgusting. They will tell you when you handed in repeat prescription even if you obviously k ow when you yourself handed it in. Like I said nice drs. But the worse receptionists you will ever come across
Resources
Short link to review Panteg Health Centre: http://iwgc.net/ecbsx