Langham Place Surgery

Langham Place Surgery 2024-05-02 Person 5 5 0

Do everything you would expect

Nothing really

Langham Place Surgery 2024-05-02 Person 4 5 0

District nurse arranged appointment

Nothing I can suggest

Langham Place Surgery 2024-05-01 Person 4 5 0

Rang at 8am and recieved call back 25 mins later. Was offered appointment for that morning so very happy. Waited approx 5 mins to see Doctor. Good service.

Nothing

Langham Place Surgery 2024-04-26 Person 5 5 0

The lady i seen was very welcoming, put me at ease straight away. She advised me but allowed me to make an informed decision based on the information she have me. Was able to get an apt easily enough

None

Langham Place Surgery 2024-04-25 Person 4 5 0

The receptionist was not friendly. My appointment was delayed by half an hour. I was waiting in the reception area but no one informed about the delay. At 4:30 pm when the lady who had appointment at 4:15 got checked and went home out of curiosity I enquired about my appointment. But the receptionist was not apologetic but looked annoyed and replied that your appointment is with different doctor who is running late.

I think the person at the reception must be friendly and welcoming. Must proactively inform the patients if their doctor is lagging behind.