Share review of Woking Community Hospital

Woking Community Hospital 2014-07-13 Person 4 5 0

I would give 5 / 5 overall and was extremely pleased by the service (and outcome) - despite some of the responses not achieving the 5 rating. Its always a problem with a one size fits all survey and will probably count as less than a 5* rating overall which is not intended. The centre was not able to make any diagnosis (it is a nurse lead practise without Doctors) but the nurse was very responsive and arranged a prompt consultation with a local doctor. I couldn't ask for more. The wait was about 1½ hours which is not too bad for a non appointment walk-in service but this was clearly explained when registering. I would still have waited if it had been longer. In summary, friendly and informative staff who provided a very good response. Whilst not able to provide the medical help they made sure the problem was not left unresolved. Many thanks to the staff.