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Written by a NHS patient
30th March 2021


Hi recently sent in with low sodium levels. Was sent to admissions one. Went in at 5 not tested for covid until 4.45pm. Bloods around 6.15 and ecg at 7. I asked why the delays understandable if due to high admissions but no normal day they said. Well why did it take so long for my bloods as that’s why I was in. No one explained why the delays or when I would be seen. Whole time I am coughing violently and being sick. Eventually around 5 a nurse says I need fluids and gets me a drip 2 hours later. By then I was starving as couldn’t eat what they offered and also so dehydrated and thought I would collapse. Finally sent to ward 53 who were great hence why I gave 3 stars however even they were not told what I needed and had to wait to speak to someone else before I got treatment. At 2 am finally. That really helped and was able to leave by 3.30pm next day. Wouldn’t have stayed even if they told me too as it got too much and I wanted To be home with my babies. I am covid free and told to take it easy but that’s it no follow up Or anything to tell my gp. I understand covid is around. It as they said they weren’t busy. Not the first time this has happened as I know of two other cases where patients just left to it. Really sad as this hospital is one of the best, been in before this whole covid mess and was seen straight away. And my illness then was nowhere as dangerous as it was this time. Really saddened and disappointed especially as other hospitals are Doing so well.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe