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University Hospital of Hartlepool
2016-01-19
Person
5
5
0
Written by a patient
Written by a patient 19th January 2016
Fracture Clinic. The receptionists, nurses and doctors could not have been more courteous, dignified and helpful. Totally professional service throughout my visits. The only negative was my 3 hour wait for transfer to North Tees for an operation on a broken ankle with no painkillers at the start of my treatment. Every subsequent visit after that has been a pleasant experience, treated by truly friendly and professional staff . On each visit there was a 30 minute delay expected yet I was seen within 10 minutes of my appointment time on each occasion .