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Written by a patient
19th July 2015


Visited Transform for BA consultation. Really liked the surgeon but put off by pushy nature of both patient care co-ordinator and manager of Transform Portishead - who left two rude messages on my phone encouraging me to book a bed before it was booked by someone else. All this only two weeks following my consultation, so I decided to go elsewhere. Otherwise I would have booked with them, as I really wanted to see the surgeon there.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff