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One night nurse called Anne went above and beyond to help me and make me comfortable and explained what was happening. Day nurses although polite didn’t help me or even offer to help as I have very limited mobility luckily my husband was there all day to support me to wash and mobilise to and from the bathroom. When I had to use the buzzer for a nurse it always took at least 6 mins before anyone came in. A patient needing assistance needs this to be far shorter to stop any danger.