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The Wellington Hospital
2023-12-12
Person
4
5
0
Written by a private patient
Written by a private patient 12th December 2023
The care I received at the Wellington was obviously amazing compared to my previous experience in NHS hospitals.
My greatest disappointment was that immediately after my surgery a nurse rang my mobile instead of my husband’s to inform him everything had gone well and I was back in my room. The nurse seemed a little annoyed at trying to find the piece of paper I had written the number on, as I couldn’t quite remember where it was, so I had to give it to him from my mobile. This delayed my family receiving news about me.
I ordered food from the extensive menus, but felt bad that I had to send most of it back, as I had no appetite on the day of the surgery or the next morning, when unfortunately the tea presented so well in a teapot was almost cold. Luckily the previous evening a kind nursing assistant made me some dry toast with hot tea! Maybe there should be a simple menu choice, of small portions of plain food for people straight after their surgery.