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The Sett
2022-07-20
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20th July 2022
What is good that our daughter is able to be heard and learn new skills.
Suggested improvements
I think the difficult part is when kids learn negative skills from other patients.
25th July 2022
Response from The Sett
Thank you for your feedback. I am concerned about your comment about learning negative skills and have passed this to the manager to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager
2nd November 2022
Response from The Sett
Thank you for raising this. We do recognise that at times young people can learn negative skills form other patients so staff do try and ensure that alternative coping skills & strategies are provided and facilitated with them so they have more appropriate means of engaging.