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The Sett
2022-07-20
Person
4
5
0
20th July 2022
Child treated with dignity and respect by most staff. Care from some staff not good, but treatment good. 50% of staff did not treat our daughter well.
Suggested improvements
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25th July 2022
Response from The Sett
I am really sorry about this. All staff should treat your daughter with dignity and respect. I have passed your review to the manager for action. Best wishes, Hugh Jones, patient Experience manager.
2nd November 2022
Response from The Sett
Thank you for raising your concerns and I am sorry to hear this as this is not what we expect of staff. This will be raised with our team and through supervision of what is expected of staff.