Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Royal Marsden Hospital (Chelsea)
2022-12-13
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 13th December 2022
Excellent staff - caring and thoughtful providing very high quality of care.
The Royal Marsden Hospital (Chelsea)
2022-12-05
Person
5
5
0
Review of Radiotherapy Chelsea
5th December 2022
Staff were fantastic, everyone from reception to the radiographers. All made me feel welcome and put any fears I had at ease. Super efficient, everything ran on time, so I was in and out within 15 minutes on most days. What a great place!!
Suggested improvements
Can't think of anything
The Royal Marsden Hospital (Chelsea)
2022-11-23
Person
5
5
0
Review of Radiotherapy Chelsea
23rd November 2022
The radiotherapy team were efficient, courteous and caring; the service I experienced could not have been bettered. It is a credit to the team's management and clinical capabilities that they were able to deliver such outstanding patient care at the critical point of need.
Thus my experience of the radiotherapy therapy service was beyond the 'very good' you allow - it was excellent.
Suggested improvements
I really cannot think of any improvements that could be made to the excellent radiotherapy service I received.
The Royal Marsden Hospital (Chelsea)
2022-11-09
Person
3
5
0
Written by a private patient
Written by a private patient 9th November 2022
I advised my 36 year old son to go to this hospital as I had read some great reviews sadly I did not find them that good
The staff were all great
The doctors never kept us informed of what was going off the oncologist dr chau was never good at keeping us informed ether
When my son passed we have never heard a thing from the RM to say how sorry they was or anything.
The Royal Marsden Hospital (Chelsea)
2022-10-22
Person
5
5
0
Review of Rapid Diagnostic and Assessment Centre
22nd October 2022
Good experience
Suggested improvements
Nothing at all
The Royal Marsden Hospital (Chelsea)
2022-09-07
Person
5
5
0
Written by
Written by 7th September 2022
All staff are so friendly and helpful
The Royal Marsden Hospital (Chelsea)
2022-07-02
Person
5
5
0
Review of Rapid Diagnostic and Assessment Centre
2nd July 2022
Attended on 1 July for follow-up flexible cystoscopy appointment. Medical staff-Claire McNally and Ray Nicholson- were superb and very professional in their duties, and allayed any pre-procedure concerns effectively. Many thanks to them and all the other staff who I have encountered at Rapid Diagnostics Urology.
Suggested improvements
Probably be more informative about wait times on the day.
The Royal Marsden Hospital (Chelsea)
2022-06-28
Person
5
5
0
Written by a private patient
Written by a private patient 28th June 2022
NA
The Royal Marsden Hospital (Chelsea)
2022-05-04
Person
5
5
0
Review of Rapid Diagnostic and Assessment Centre
4th May 2022
My answers are based on 'Merit' of my own individual experience.....
Suggested improvements
So-far-so-good I do not seem to have any more new ideas of improvement in the light of existing Set-Up.
The Royal Marsden Hospital (Chelsea)
2022-04-21
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 21st April 2022
Get more staff in the pharmacy, particularly the part that makes up the outpatients chemotherapy. This is the second time I have had to report bad service. Arrived last Thursday for chemo and everybody told pharmacy behind one hour. This stretched to ninety minutes, then 2 hours. I was sitting cramped up in a chair for five hours. Not good enough, when patients are already stressed as it is, and some have very, very long car journeys ahead to return home.