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Written by a NHS patient
19th December 2023


My room was clean at all times and the bedclothes changed very frequently. The food was very good and the kitchen staff were always happy to cater to your individual taste. The nursing team were fantastic. If needed, they came to you within a couple of minutes and always looked happy to assist you. I had a problem with very low blood pressure and the nurses were extremely efficient at dealing with me but in a caring manner too. Have nothing negative to say about my accommodation or the medical staff or the housekeeping staff. All super. One constructive suggestion ( and this is definitely NOT a complaint) is that maybe a spare room could be allocated as a kind of day room for patients who might like to socialise a little with other patients. Having your own lovely room and bathroom is great but there were times when I’d have enjoyed a chat with someone else who’d had same procedure. Nice to compare notes.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe