Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Lakes (Colchester Hospital)
2024-01-21
Person
4
5
0
Review of ECT Colchester MHU
21st January 2024
I feel the service was excellent while I was recovery I was well looked after.
Suggested improvements
I do not think they could have done anything more, very grateful for the ect treatment.
The Lakes (Colchester Hospital)
2023-12-31
Person
3
5
0
Review of Henneage Ward
31st December 2023
Some staff were difficult to understand as English was a second language.
The Lakes (Colchester Hospital)
2023-11-24
Person
5
5
0
Review of Henneage Ward
24th November 2023
I was in a bit of a shock. In the mens side. I also found the service very good. The staff were fantastic.
The Lakes (Colchester Hospital)
2023-09-15
Person
5
5
0
Review of Henneage Ward
15th September 2023
Because I was treated with respect.
Suggested improvements
More exercise.
The Lakes (Colchester Hospital)
2023-08-20
Person
3
5
0
Review of Gosfield Ward
20th August 2023
What gave me the answer is that the staff were caring and attentive.
Suggested improvements
Slightly more things to do.
The Lakes (Colchester Hospital)
2023-08-03
Person
4
5
0
Review of Ardleigh Ward
written by
3rd August 2023
The Lakes (Colchester Hospital)
2023-08-03
Person
5
5
0
Review of Ardleigh Ward
3rd August 2023
Day staff were amazing and helpful.
The Lakes (Colchester Hospital)
2023-08-03
Person
4
5
0
Review of Ardleigh Ward
3rd August 2023
It can always be improved, however I am very satisfied with the care.
Suggested improvements
Less toilet restrictions.
The Lakes (Colchester Hospital)
2023-07-25
Person
5
5
0
Review of Ardleigh Ward
25th July 2023
The day staff at ardleigh were so companionate and friendly, if you had an issue they would sort it straight away and I couldn’t thank them enough!
Suggested improvements
The night staff were awful, they refused to let me shower at night and told me only day staff would allow me to do it. They also wouldn’t allow me to be signed out for a cigarette either in the evening or in the morning as it was either ‘too late’ or ‘too early’ despite being informal. I wasn’t happy with the way they were treating others. There were a couple of lovely night staff but they were the ones who were giving medication so I barely saw them.
The Lakes (Colchester Hospital)
2023-07-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd July 2023
Excellent service