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The John Radcliffe 2010-07-21 Person 4 5 0

The minor injury reception area needs a little more attention to the decor and surrounding environment. Due to the closed window on the desk, I had difficulty in hearing what was being said to me by the receptionist. I would have also felt a bit more at ease if the receptionist had demonstrated the same caring attitude as the nurses. Even a smile would have helped! I was also surprised at the amount of debris left in the waiting area and the noise that was being generated by a faulty fan. That said, the time to see a nurse for the first appointment was quicker than I thought it would be.