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Written by a NHS patient
5th February 2021


I went in for elective surgery in August 2020. The care provided by staff was very good, overall. However, nurses should be aware that patients can overheard their conversations whilst they are at the front desk during the night (even with the door closed). Conversations regarding patients' personal appearances and choice of how to wear their hair is none of the concern of the nurses. I found this rather rude, derogatory and a clear indication of not understanding different cultures. Other than the above narrow minded, the care was great.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff