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The Edgbaston Hospital - part of Circle Health Group
2018-06-05
Person
1
5
0
Written by a patient
Written by a patient 5th June 2018
Well I never actually got to see anyone. I contacted this hospital twice about the cost of a private consultation with a Liver specialist and explained the background to my health problem. They would not simply give me the cost of the consultation. What they did do was keep calling me from a withheld number and NOT leave voicemail. I answered once but had to ask them to call back in an hour as I was just getting on a bus and my bus ticket is on my phone so I cannot talk and access the bus ticket at the same time. They were supposed to ring back in 1 hour but it was 2 hours and they never gave me chance to answer the phone before ringing off. They come across, to me, as a second hand car salesman who wants to give you the sales pitch. I see no reason not to be open and transparent about the cost of a consultation and I think that information should be available on the web-site as standard. I guess it is true what they say "if you need to ask the price you can't afford it"......so I have gone elsewhere......