Share review of The Chiltern Hospital - part of Circle Health Group

The Chiltern Hospital - part of Circle Health Group 2018-08-13 Person 5 5 0

A lovely private hospital in beautiful setting in leafy Great Missenden. Hospital presents well as you would expect for a private hospital. The rooms are okay white walls and wooden floors, bit clinical in appearance. My surgeon visited before the op to go through everything again and an opportunity to ask any more questions. He also visited post op to say how op went. Staff were excellent from the HCA to the operating team. Food is fine as a day patient. My consultant does a lot of day cases so follow up appointments have been an issue as they expect you to go to the Shelburne or Paddocks, the latter being for consultations and follow ups only. The Shelburne is for day cases only, even though I was operated on at The Chiltern. I chose The Chiltern and the Surgeon after looking on their website and doing some research on him. The website clearly stated he offered evening appointments another reason I chose him as getting time out of work is not easy. My first appointment I saw him as an evening appointment and there after it has become an issue. I waited for my surgery at the Chiltern as there seems to be an issue as to who gets the operating slots. Since surgery I cannot get follow up appointments at the Chiltern and no evening appointments. I feel I have been let down. The hospital needs to update its website as this is misleading for patients making decision. If I wanted the Shelburne I would have selected this form the onset.