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Written by a carer
5th September 2019


Phoned the number given on your website only to be told that I would need to phone the private clinic. I was given a different number, however when I phoned this it said that it was not a valid number. I phoned the original number back to be told that the number |i had was correct but could only be phoned internally. They were unable to give me a number that was able to be phoned externally. They transferred me. When I got through I did get a number that I could phone, although I have not tested it. When asked if they could do a scan on a range of dates I was told they couldn't tell me and that the radiology department would have to do that. So I phoned the NHS radiology department who could tell me without talking to the consultant. I asked if they would email me the answer as I am outside of the UK. I have not yet received one.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff