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Written by a private patient
4th March 2021


The nursing staff, when I was an inpatient, were great. However, having visited the outpatients several times I found the reception staff appeared a little chaotic with a slightly autocratic tone when dealing with patients. Staff should lower the level of the voices when talking to each other - patients don't need to know if there is an internal problem.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff