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Written by a NHS patient
17th July 2023


On the day of my surgery, whilst waiting to go down to theatre, I tried to use the toilet in my room. It had a notice on the lid to say it had been cleaned but when I opened the lid, there was urine in the toilet and the toilet wouldn’t flush. I reported this and was told somebody would come out and sort it. This didn’t happen, and I didnt feel comfortable using it again. That was my only issue.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe