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12th April 2021


Time (always an issue) taken was TOTALLY UNDERSTANDABLE - 100%. This dept. is just 1 cog in the huge NHS machine yet managed to call together all the 5 or 6 or more tests I needed. How do they do it? Cheerful kind and informative. Magic beings.

Suggested improvements
Sweet Fanny Adams - I mean short of having an extra £100,000,000,000, yes I mean that, there is nothing they could have done better. Saints.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way