St Peter's Hospital 2012-07-06 Person 5 5 0

Care was excellent, everywhere was clean, the food was good and plentiful, everyone was kind, friendly, efficient and very professional, obviously taking a pride in their work. By "everyone", I really do mean everyone - surgeons, anaesthetists, nurses, health care assistants, physios, cooks and cleaners, and those hidden people in the office who keep the paper-work in order. I particularly appreciated the fact that everyone introduced themselves, by name, profession and specific purpose e.g. - "I am Jane, I am a Physio-therapist and I am here to help you to get mobile again after your operation". It enabled me to ask the right questions of the right people. I also particularly valued being given information about my condition in a straight-forward way. I also liked having a specific contact, (Colorectal Specialist Nurse) whom I could call if I had any problems when I left hospital. I also appreciate the way that good nutrition is seen as an important part of nursing care. I was in St Peter's for cancer surgery, but I have not ticked the "long-standing illness" box as I feel so healthy, thanks to your ministrations and those of St Luke's Cancer Centre in Guildford. It may seem a small thing, but I did appreciate the view of trees from the windows, it was very soothing. I was glad I could bring in my mobile phone (set to "Silent" mode, of course) to keep in touch with friends and family. A big "Thank-you" to all concerned.