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St James's University Hospital 2022-09-22 Person 1 5 0

If I could give this place no stars I would. I have 2 different experience of this place and both are very bad. The first was from an employee standpoint. Cleaning beds and infected rooms after patients left home and what I saw in my first few weeks led me to change my university degree as I quickly saw there was no caring in the nursing profession. Bullying was rife from supervisors who if you did you job well they blocked you from rising the ranks or trying to better yourself. Holidays that you wanted were wielded like a weapon and used to blackmail you. Now I have recently had the experience of being a relative of a patient mistreated. My mother who went in with back pain, caught MRSA and Cdiff the 2 hospital superbugs, I walked in one day to find her trying to get out of a hospital bed that was set to the highest height setting, to get to a commode with no bed pan in and covered in poo. The sandwich she was eating was covered in poo aswell. I complained and I got a phone call from the ward manager apologising. "It wasn't the level of care she strived for on her ward" fair enough their understaffed hopefully it doesn't happen again. Now my mum has been transferred her purse which they took for safe keeping with £168 in has gone missing. Seems the management on ward J17 of Geldhow Wing is mediocre at best and would be run better by clowns. An apology this time is just not gonna cut it. My opinion go to a different hospital.