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Written by a patient
30th May 2014


The hospital is the main one in Hull and unfortunately there is not much other choice. It is an old building and as has been undergoing some updating recently but still I feel more is needed. Some areas are improved but others still dingy and old. Generally the admin staff and nurses seem to be fairly friendly and efficient. Some departments I have experienced either personally or whilst accompanying others have been very good but others such as A&E and the Fracture clinic have been not so good with long waiting times. With regard to the Fracture clinic, despite been given a specific appointment time we were left for over 2 hours and were the second to last patient to be seen despite others arriving after us and being seen before us. definite room for more improvement in most areas.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff