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Written by a carer
7th January 2021


My husbands blood test, done on 18.12.2020 were not picked up until the day before his chemotherapy 06.01.21. Rush job to get them re done. Chemo was set for 10.30am 07.01.21. Dropped him off, drove home which takes 40 minutes only to have him call me to pick him up and take him to Durham hospital. He was supposed to have had a phone call from the chemo department in Shotley Bridge informing him of the change BUT NOBODY CALLED. TOTALYY I COMPETENT.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff