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3rd September 2023


My dad has been sat in his own poo for more than 20 minutes with the buzzer ringing and staff simply ignoring him and not even saying they’ll be with him shortly. When we approached someone she just said she was dealing with another patient. Very upsetting for my dad and us as his family

Suggested improvements
Responded to his ask for help

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff