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14th January 2024


Never been admitted for mental health problems before so I didn't know what to expect lots of OT groups to go to and we were fed a lot kept an eye on I don't think a lot of the staff were trained enough and some not at all.

Suggested improvements
Making sure each patient has an allocated nurse, nurse buddy and HCA buddy quicker. Take more control of violent situations and be more specified careful with deciding whose in what room etc for safety purpose of all patients with different and problems.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care