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5th April 2024


Dr Patel was thorough, kind and listened to the issues with my mother’s failing eyesight. Whilst apologetic for the distressing wait and chasing up we’ve had to do she actually took time to try to rectify this in future.

Suggested improvements
The waiting time was way too long and, in my mother’s case, unnecessary if she’d been seen according to her care plan.

Experience
Dignity/Respect
Involvement
Information
Safe
Food
Rating not given.
Staff