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Written by a patient
29th January 2020


The whole process was a positive experience. All the staff are friendly, polite and supportive. They have systems in place that make the pre op and post op journey seamless. Part of the problem with NHS Hospitals, is lack of co-ordination and an apparent inability to communicate with the patients, which leads to inefficiency and frustration. Lessons could be learnt from Pinehill.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff