Report this review of One Ashford Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
One Ashford Hospital
2022-08-17
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 17th August 2022
I was due to have MRI scan today, I advised hospital that I had had an aneurysm 13 years ago which had been clipped. I advised them 3 weeks before and was told they would check and get back to me if there was any problem.
Today I was told I couldn’t have it because of not knowing what clip was made of.
They apologised and said they would be in touch.
No offer of recompense re time and travel.
24th November 2022
Response from One Ashford Hospital
I am sorry to hear you had a negative experience at One Ashford Hospital. If you haven’t already done so, please contact us on ashford.info@onehealthcare.co.uk where we can look into this matter as we take all patient feedback very seriously. Thank you.