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Northwick Park Hospital
2022-08-19
Person
1
5
0
19th August 2022
Summary: Don’t know ass from elbow
someone booked ambulance before even being discharged
Had appointment follow up booked whisky’s still being seen via telephone rather than someone speaking with family on site!
Had someone come to collect and transfer to cricklewood with not prior information when waiting to be discharged!
Given prescription and advised to go pharmacy when medication had already been given to ward
Only one person (Sinead - who was actually caring) knew where pharmacy was and she is temp as to perm staff who just run around clueless avoiding interaction with patients.
A disgrace and that’s being polite!
Suggested improvements
Everything