Newham University Hospital 2021-01-09 Person 1 5 0

I left on a trolley in front of the doctors and nurses station in Majors dept of the A &E. This was for 2 hours and when it was time to be catheterised, as my bladder had stopped working, the staff did not have the correct catheter. It drained quickly and was on bursting point! I had mentioned this tree times to the staff who were supposed to be looking after me, but they failed to empty it. Also for the 7 hours I was in A & E, I was not offered any thing to eat it drink. One of the nurses had spoken to me as if I was a nuisance. She created an unpleasant atmosphere with her surly approach ! The thing that I don't understand is why should I have to be polite to a nurse who behaves in an awful way. Nursing is a vocation and as such required certain qualities e.g. Compassion, good communication, etc. These nurses are a let down to the profession and they dish out sloppy care. They act with resentment. It's not my fault you resent your role. Don't make patients suffer ! Also the uniforms look like pyjamas ! A nurse used to look professional and clean, instead they look as if they are ready for bed ! We need more hospitals,not one to every borough, of course it's not enough to meet the population's health demands. Money is more important than people. To be honest, I have been robbed of NI contributions because, time and time again I've received sloppy care. The NHS is antequated, disorganised and to be honest I have nothing good to say about it. NHS you have caused I and my family members to suffer. A thorough disgrace and I will never accept the disgusting experiences, especially when my mother was terminally ill. We were badly let down. Every nurse that ill treats a patient should be fired ! !