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Written by a carer
18th January 2019


My dad is being cared for here, he is very sick. Dad lead a very active life climbing the hills and even Ben Nevis, untill recent health issues kicked in and left us all devastated. I New Craig’s for updates and always receive great compassion and detailed progress reports from the staff. I am never made to feel like I need to hurry and get off the phone. Staff realise the circumstances and are very obligingly helpful. The Drs are wonderful and they are very easy to talk to, they also show great empathy towards my dad and our current situation. The hospital are diligent to look at every thing they can to treat serious illness. The team at New Craig’s treat everyone on their merits, and if you’re lucky enough to be sent home I’d say go count your blessings, as some patients like dad doesn’t even have the energy to walk right now. Thank you team at New Craig’s for your care and looking after Dad

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff