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Written by a carer
1st June 2016


We have had wonderful care for our mother, with myself in America and my brother in Scotland, communication between all parties is key. The only thing we can't control is the time of passing. We know you will be with us until the end. Thank you.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time