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Written by a patient
29th June 2016


Once I was seen by the palliative nurse I wouldn't fault the care she gave me. She was sympathetic, compassionate and kind, and treated me as an individual person. I really felt that making me feel better mattered to her. She got me onto the right meds to ease my symptoms. My only negative would be that I would have liked to have seen someone sooner. The ward nurses said they had asked but it took 2-3 days. (possibly because it was the weekend?).

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time