(NAMS) Prescription Service

Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
 
936 reviews

Reviews

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Reviews

 
Page 93 of 94
 
Review of (NAMS) Prescription Service written by a patient
16th October 2020


Everything was good about my care no need to improve anything, nurse Lyne was a smashing lady.

Recommend
Dignity/Respect
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Listening
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Consent
 
Written by a patient
12th October 2020


Today 12.10.20 I saw Andrew Bird for a revision of my care. I have not seen anyone for about 9 years and was most impressed by all the new information given. The suggestions he gave were very helpful and I will be following this in my future care.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of (NAMS) Prescription Service written by a patient
10th October 2020


As of now not a thing to change. No problems.

2020-10-19 08:24:58
Response from (NAMS) Prescription Service

This is great to read. I'm glad you were happy with the service you received. Thank you for letting us know.

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Dignity/Respect
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Review of (NAMS) Prescription Service written by a patient
10th October 2020


The nurses were very helpful and pleasant.

2020-10-19 08:26:02
Response from (NAMS) Prescription Service

Exactly as they should be! Thanks for sharing.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
30th September 2020


Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
30th September 2020


From entering the door I was treated with utmost care.

2020-10-10 09:42:07
Response from (NAMS) Prescription Service

Thanks for taking the time to feed back to us. Caring for our service users is one of our top priorities so we are glad this is evident in our actions.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
30th September 2020


Recommend
Dignity/Respect
Involvement
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Listening
Manage Condition
Rating not given.
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
30th September 2020


All OK simply the best.

2020-10-10 09:35:41
Response from (NAMS) Prescription Service

"Simply the best"! That's great to read, thank you for sharing.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
30th September 2020


I was listened to and I feel better in myself. Andrew explained things and made me see I was doing everything right.

2020-10-10 09:34:30
Response from (NAMS) Prescription Service

It is great to read that you are feeling better because of the consultation. Thank you for taking the time to let us know.

Recommend
Dignity/Respect
Involvement
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Staff
Listening
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Activities
Consent
Rating not given.
 
Review of (NAMS) Prescription Service written by a patient
30th September 2020


I was treated with respect and patience by the receptionist, and stoma care nurses Andrew bird and Tammy temple, but that they knew their jobs in more important still and I was encouraged to contact them again to report on the changes made to equipment. Being aged and rheumatic and dependent on public transport, I found the clinic premises a bit difficult to locate. However this only applies to someone with reduced mobility, so I am not suggesting moving location, but the sign nearby could be bigger, cleaner and more elevated?

2020-10-10 09:38:47
Response from (NAMS) Prescription Service

Thank you for taking the time to feedback. It is good to read that the staff you had contact with treated you well. Thanks also for the suggestion regarding our signage, We will look into to this to see if it can be improved.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
 
Page 93 of 94

(NAMS) Prescription Service was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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