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Written by a patient
30th June 2017


From my experience of Moorfields the only good thing that I can say about the Hospital service is the nurses, who are caring. On the other hand the rest has a long way to go before making a stride in being a satisfied place for patients such as not enough experienced doctors around therefore patients with serious conditions having check-ups by inexperienced doctors, having to wait a very long time when you go in for appointments (2-3 hours), Neglecting patient’s treatment until it gets really worse and last of all the worst thing about the Hospital is some doctors are very disrespectful and hardly give you enough time at your appointment or discuss your condition therefore I believe there should be an anonymous questionnaire on the Hospital system for all doctors working at Moorfields given to the patient following their appointments reflecting on the service they received by the doctor who they had their check up with. If one of the doctors receives more than five poor feedbacks he/she should be under review. I strongly believe this would improve the service significantly and make Moorfields a better place.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff