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Written by a patient
8th November 2016


Having used both Moorfields in the City and Moorfields at St Georges in Tooting, I can say they are polar opposites. The one at St Georges is excellent; the staff I encountered were decisive and thorough, which inspires confidence. Unfortunately the opposite is true of the City branch were I waited over a year for a brain scan (which i eventually had at St Georges) that showed a brain tumour. In addition, a member of staff "harvested" my data in a breach of the DPA by taking my number covertly when i specifically said i did not wish to provide my data. I made a complaint but never received a formal response despite being told it would be investigated. My advice - go to the one at St Georges.

Recommend
Dignity/Respect
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Information
Cleanliness
Staff