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Written by a patient
24th August 2018


I was brought to A&E dept in pain after a nasty injury and was treated with kindness and efficient competence by all staff. I would particularly like to commend TACP Ryan West who immediately realised that my case was urgent due to compression of the median nerve at the site of my displaced wrist fracture. He alerted the consultant immediately and together they and another consultant worked quickly to reduce my fracture. After this he went to a great deal of trouble to try to arrange an appt at the fracture clinic near my home (Wexham Park Hospital) - sadly despite his best efforts, WPH were in contrast extremely unhelpful and refused to make an appt. I would also like to commend Sue Nutley (matron's office) and Teresa Riley (A&E) who went out of their way to ensure WPH received the Xrays after WPH told me they hadnt received them. Frankly the staff I met at HRI were all exemplary and in sharp contrast to my home hospital, Wexham Park

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff