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Written by a NHS patient
4th April 2024


I was greeted by the staff on Birch ward, a few checks, and taken to my ward. The ward was very clean, and tidy. Next steps were explained by the nursing team. The staff on birch ward were very polite, understanding and always smiling considering how busy they all are. After surgery the staff were very caring, and again understanding, especially as I wasn’t feeling great after the general. Night staff were busy and again very understanding and very helpful. To the whole team on Birch ward, thank you and keep up the great work.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe