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Hinchingbrooke Hospital 2022-10-21 Person 2 5 0

Fracture Clinic receptionists were exceptionally rude, aggressive, and unhelpful. Policies meant that although I was looking for continuing care, they would not accept a referral and I had to present at A&E and pretend to be an urgent care patient to get into the system. This wasted about 4 hours of my time, and wasted the time of nurses, doctors, and consultants when my treatment need was clear-cut and did not require any A&E treatment. Hospital generally disorganized and unclean.