Gloucestershire Royal Hospital 2018-05-30 Person 3 5 0

-student midwife on ward did not time my contractions as I would have expected. I felt unable to do so at this stage of labour as they were so regular. Therefore, the urgency of my immiment delivery was missed and I was told that a 30minute wait to go to delivery was suitable. - There was no midwife on delivery for me to transfer from the ward to delivery suite and I had a long wait to be transferred down. This meant that I was unable to receive my preferred method of pain relief. Also, the wait to go to delivery instilled panic and fear (as I was in stage three of labour and ready to birth my baby). This panic created a negative birth experience for my first baby. Staff were only just able to get me to delivery suite 5 mins before I birthed my baby. As a result, the midwife who handed over did not have any of my details; not even my name. - my baby was taken to neo natal care whilst I received stitches. I was not instructed on how to use gas and air to prevent pain and as a result the stitching process was traumatic. Also, the midwife did not effectively communicate what she was doing or indicate length of time the stitching would take. - There was no clear information about my baby during this process and this was distressing as he was not with me. Positives: All staff were very friendly. Midwife visited to debrief after the birth and advised I discuss birth notes to piece together the event.