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Written by a patient
30th August 2016


I was highly impressed with the quality of care and facilities. From when I made initial contact via phone to say I thought I was in labour I spoke to Erica, who was very calm and reassuring on the phone and advised me of what to do and agreed it was best for me to make my way in. When I arrived I was put in a lovely suite, which helped relax me , to my suprise I had the same midwife who I spoke to on the phone, greet me and stayed throughout the birth which was great to have that continuity of care. My requests during childbirth were respected . After the birthing process I had a lovely lady called mo come in, she was just what you needed, ran me a bath and made sure I had eaten and helped me clean up. The whole experience and service was excellent and the staff I encountered went above and beyond to make you comfortable and put you at ease . A huge thank you to the team Charlotte Kibble - Henry Kibble 30/08/16

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff