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Gloucestershire Royal Hospital
2021-10-14
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 14th October 2021
I felt the receptionist on the entrance to children’s outpatients could have been a little more friendly. The doors were automated and we struggled slightly. She told me
Quite abruptly I could break the door by opening it (realised I should have waited but an innocent mistake). When you have an anxious child (my son has ASD) these little encounters are so important and I felt there could have been a little more friendliness and compassion.